Archive for June, 2007

I’m confused…

June 29, 2007

I’m looking to buy a new car, so I thought I would do a bit of online research. I went onto the Toyota website, which is quite a good site overall. However I was looking at customising a car and clicked on the options tab, where I was presented with what looked like it should have been a list of options, but instead there was one item ‘no options’ with a checkbox next to it. I really don’t get it. Why should I select no options? By not selecting anything then that is no options, isn’t it? Furthermore, why is there no other options to select in an options box?

no options list

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Google mini error

June 20, 2007

I’m currently working on a project to improve search engine results of a website and we decided to go with Google mini as the technology that makes it all work. Google as a brand have a great reputation, however I’m disappointed with the product. We have encountered numerous issues with it and currently are unable to use it due to an error that keeps closing the connection. Not only that, Google’s help documentation is not particularly helpful and their support centre is slow to respond.

I would be hard pressed to recommend Google mini as solution in the future.

It would be good to hear if anyone has experienced any difficulties with the product and found a solution the following error message:

‘The underlying connection was closed: Unable to connect to the remote server’

Don’t forget the basics…

June 4, 2007

I recently tried to book a car using Avis’ online booking form. Great, they had a special weekend deal, so I clicked through, changed a few dates and car types ( the postbacks weren’t too annoying as I knew it was meant to be doing something!) and then I noticed a dialogue box (see below) telling me to read the terms and conditions on the previous page. OK, where is the link? After all isn’t this one of the advantages of the web; a connection of pages through hyperlinking. There isn’t one, so I’ll use the back button, but of course, it is no longer the previous page because I have searched for different car types and dates.

By not forgetting the basics; a simple hyperlink, would have made my experience much less frustrating.

Avis pointer text to terms and conditions