What user testing is not

User-centred design incorporating user testing is not:

  • Showing them wireframes, or
  • Screenshots of visual designs


  • Wireframes are fundamentally meaningless to a user, and
  • with visual designs they will comment on colours and whether or not it is visually appealing to them.

User testing is about witnessing a user’s interactions with an interface. This will give you a great insight into whether a user can use your website/software, informing you of things you perhaps didn’t expect to see and things the user didn’t expect to experience.

My point here is quite simple; lets not cut corners and claim to have engaged user’s in the design process when all we have done is given them a sneak preview of what it might look like.


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